Our Client

Our client is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. There is great commitment to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. Daring to do things to do things that others cannot or dare not do, as our client believes innovation is not only a business opportunity, but an obligation. What really matters is not short-term profit, but the impact the company makes. By becoming part of a united powerful team, new employees can drive this change.

The Role

The role will report to the Team Leader Service, who in turn reports to the Head of Service Delivery in Brisbane


  • Administrative support for all other service colleagues & contractors involved with the various Service processes
  • Scheduling technicians for onsite work
  • Spare parts selection and ordering
  • Answering after sales service calls from customers and end-users
  • Follow-up of completed open service orders, concerning faults, repairs and quotations
  • Organizing training courses,
  • Investigate and raise customer credit requests
  • Efficient communication with all customers, staff, dealers, and internal stakeholders
  • Assist with administrative tasks for technicians
  • Technical service report proof reading and writing, prior to issuing
  • Monitor open service orders weekly and work with the responsible technician/department for appropriate action
  • Flexible working arrangements with start and finish times to suit business needs


Base Salary is $60k to $70k per annum

Profit related annual bonus

Our client is one of the world’s foremost engineering companies and offers an overall package which will attract the best people